FAQs
How can I work with NABSIL Grain Bank?
Working with NABSIL Grain Bank is simple and efficient. Connect with us through our field agents, visit our facility in Nyagatare, or reach out via phone or social media. Our team will explain our services, assess your needs, and guide you through a straightforward partnership process designed for mutual success.
What types of grain do you accept?
We accept quality maize, soyabean, sorghum, and other grains that meet our standard requirements. Our field agents will assess your grain quality during collection.
How do you determine grain quality?
We use professional equipment to test moisture content, Aflatoxin, foreign matter, and other quality parameters recommended by the East African grain grading standards. Our assessment process is transparent, and we share detailed results with you.
How quickly can I access financial services?
Once your grain is stored and quality-verified in our facilities, you can access financial services within a seven days.
How do you ensure the security of stored grain?
Our facilities are equipped with modern storage technology and monitoring systems. We maintain strict quality control measures and provide regular updates on your grain status.
How do you handle quality controls?
We implement a comprehensive three-step quality control process: initial testing at collection, continuous monitoring during storage, and final verification before delivery. Our professional equipment tests for moisture content, Aflatoxin levels, and foreign matter to ensure consistently high-quality grain.
How do you ensure grain quality standards?
Each batch undergoes thorough quality testing at collection and during storage. We maintain detailed documentation of quality parameters and storage conditions.
What is your minimum supply quantity?
We can accommodate various order sizes and will work with you to meet your specific requirements. Contact our team to discuss your needs.
How does the delivery process work?
After finalizing terms, you can either pick up your grain from our warehouse or we can deliver it through our logistics network. Either way, we provide complete documentation and verify quality at the point of transfer.
Can you guarantee consistent supply?
We work with a network of farmers and maintain professional storage facilities to ensure reliable supply throughout the year.
What payment terms do you offer?
We offer flexible payment terms based on order volume and frequency. Our team will work with you to establish suitable payment arrangements.
How do you ensure the security of stored grain?
Our facilities are equipped with modern storage technology and monitoring systems. We maintain strict quality control measures and provide regular updates on your grain status.
Where are your facilities located?
Our main facility is located in Nyagatare, Rwanda.
What happens in case of quality disputes?
We have a clear dispute resolution process and work transparently with all parties to resolve any quality concerns.